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Texas Adjuster Licensing & Training

(972) 849-8549
Provider # 87727

 


Frequently Asked Questions

  1. How long is the class?
  2. What should I wear to class?
  3. What supplies do I need for class?
  4. Do I need to bring my computer to class?
  5. How long is the exam?
  6. When will I know if I pass the exam?
  7. What if I don't pass the exam?
  8. Other companies offer training and you are automatically placed on their roster for deployment. Will I get on your roster too?
  9. Do you guarantee my license application will be approved?
  10. After I apply, where can I go to check the status of my application?
  11. When are classes available?
  12. Do you provide this class anywhere else?
  13. Do you provide continuing education classes?
  14. What happens if I am unable to complete the class at one time?
  15. Can I take this class online?
  16. What is the class schedule?
  17. Will I get my license at the end of the class?
  18. Do you offer Xactimate training with this class?
  19. What other classes do you offer?
  20. Can I pay the first day of class?
  21. I see the instructor is also a Professional Home Inspector. Do you provide training to become a home inspector also?
  22. Can I act as a public/independent adjuster with this license?
  23. Will this license let me work claims in other states?
  24. What type of claims can I work when I get this license?
  25. With limited skills/experience, when can I start making money?
  26. Where can I intern [to learn how to handle claims]?
  27. Am I supposed to do anything prior to the All-Lines Pre-License class?
  28. What type of equipment do I need to work claims?
  29. When is your next class?
  30. The state has my fingerprints on file [teacher, pharmacy technician, concealed carry permit, etc.]. Do I need to get fingerprinted again?
  31. Will a licensed insurance agent in Texas need to get fingerprinted again?
  32. Question not listed?

 


Answers

1. How long is the class?
The classroom portion is 30 hours. When you register and pay for the class, you will receive the self-study material. 10 hours of self-study is required in addition to the 30 hours of classroom training. Days 1-3 of the classroom training are 8:00-5:00 and day 4 starts at 8:00. The exam is given after lunch. You will have three (3) hours to complete it. Upon receiving your grade, you may leave.

2. What should I wear to class?
The attire is business casual, which is usually khaki pants and polo shirt. I recommend bringing along a light jacket just in case the room is cooler than expected.

3. What supplies do I need for class?
The training booklet will be provided with spaces for notes. Please bring pens and/or pencils to take notes and a highlighter.

4. Do I need to bring my computer to class?
You will not need your computer for this class.

5. How long is the exam?
You are allowed three hours to complete the 150-question, multiple choice exam.

6. When will I know if I pass the exam?
The exam will be graded immediately upon completion.

7. What if I don't pass the exam?
If by chance you do not pass the exam the first time, we will tutor you on any area where you may need help. You will then be able to take a different exam which will also contain 150 questions and you will have three hours to complete it. We guarantee you will pass the exam, providing as much tutoring as necessary.

8. Other companies offer training and you are automatically placed on their roster for deployment. Will I get on your roster too?
We provide training for those who wish to become adjusters. We are not an adjusting firm.

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9. Do you guarantee my license application will be approved?
No person or firm can guarantee your application will be approved. Each person's application is processed by the Texas Department of Insurance.

10. After I apply, where can I go to check the status of my application?
To check the status of your application, click here.

11. When are classes available?
Classes are available on different dates. Please click here for available classes.

12. Do you provide this class anywhere else?
Currently, the class is available in the Dallas/Ft. Worth area. Plans are underway to provide this in Austin, Houston, and San Antonio. If you wish to be notified of an opening in one of these locations, or request we come to a city near you, contact us.

13. Do you provide continuing education classes?
Currently, we provide the Pre-License class and Property Adjusting 101 (teaching you best practices in inspecting and preparing your estimate-non CE). Future classes will include Xactimate and Ethics/Consumer Protection (CE). If you would like to be notified of these classes when they become available, or request a particular class, contact us.

14. What happens if I am unable to complete the class at one time?
If you have a valid reason, such as a family emergency, you can attend a later class for the remaining time needed to complete the 40-hour requirement.

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15. Can I take this class online?
This 40-hour class is comprised of 10 hours of self-study prior to the classroom portion and 30 hours in a live classroom setting. Register for a class.

16. What is the class schedule?
The first 3 days will be 8-5. The 4th day starts at 8:00. The exam will be given after lunch on the 4th day. After you complete the exam (within the 3-hour allotted time) and get the results, you may leave.

17. Will I get my license at the end of the class?
Once you successfully complete the class and pass the exam, you will receive a certificate to be mailed to the Department of Insurance with your adjuster application and fingerprint receipt. Once TDI approves your application, you will receive your license. If you provide a valid email address on your TDI application, you will receive notification via email.

18. Do you offer Xactimate training with this class?
We will offer Xactimate in the future.

19. What other classes do you offer?
The All Lines Pre-License Course and Property Adjusting 101 are available. In the future, we will offer Ethics & Consumer Protection, and Xactimate.

20. Can I pay the first day of class?
The Texas Department of Insurance authorized this class requiring 10 hours of self-study prior to class. The self-study material is available upon payment.

21. I see the instructor is also a Professional Home Inspector. Do you provide training to become a home inspector also?
At this time, we do not provide this instruction. The Texas Real Estate Commission (TREC) has a list of authorized providers and courses.

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22. Can I act as a public/independent adjuster with this license?
There are four different types of adjusters: desk, independent, public, and staff. A desk, independent, or staff adjuster cannot be a public adjuster and vice versa. More details about the responsibilities of each adjuster are covered in the All Lines Pre-License Class for Texas Adjusters.

23. Will this license let me work claims in other states?
Various states grant reciprocity which means you will be able to get a license in these states by submitting the application with their fee. You will not need to take another class or pass another exam.

24. What type of claims can I work when I get this license?
The all-lines license allows you to work auto, aviation, commercial, crop, liability, marine, surety, and workers’ compensation claims.

25. With limited skills/experience, when can I start making money?
When you start making money will depend on various factors. If you work as a desk adjuster, typically you will earn a paycheck every two weeks. As an independent adjuster (IA), the normal time frame is approximately 2-6 weeks after you are deployed to a storm site. As you process claims as an IA, your file quality will impact your payments. Learn how to improve your file quality (and more) in our Property Adjusting 101 class.

26. Where can I intern [to learn how to handle claims]?
If you work as a desk adjuster for a company, they will provide the necessary training. As an independent adjuster, there are different ways to develop additional skills. You can contact independent adjusting firms and ask if they have a mentorship program and/or ask if any local adjuster would like to receive free labor by letting you accompany them as they inspect claims. If a major catastrophe occurs and firms are sending adjusters to the storm site, you can ask a seasoned adjuster to assist you as you get started.

Note: When I started as an independent adjuster, I accompanied another adjuster one day inspecting his claims and the next day inspecting my claims. After that, I was on my own. It is not difficult.

27. Am I supposed to do anything prior to the All-Lines Pre-License class?
Yes, once you pay for the class, you will receive notification to download several files, one of which is a Self-Study guide. As a Texas Department of Insurance requirement for this class, you must study at least 10 hours prior to attending class. Another file is an affidavit that must be notarized stating you studied at least 10 hours prior to class. This affidavit must be given to the instructor on the first day of class.

28. What type of equipment do I need to work claims?
If you work claims as an independent adjuster, equipment and tools (ladder, camera, etc.) will be necessary to be successful. Our Property Adjusting 101 class has an extensive list of equipment and much of it will be brought into the class for students to see.

29. When is your next class?
Please see our schedule for the available class dates.

30. The state has my fingerprints on file [teacher, pharmacy technician, concealed carry permit, etc.]. Do I need to get fingerprinted again?
Per TDI: "We don’t accept background checks from other agencies or organizations needing to submit to a Texas background check if required."

31. Will a licensed insurance agent in Texas need to get fingerprinted again?
Per TDI: "All depends – is this individual license with the Texas Department of Insurance? If so, and the license is still active already submitted to a Texas background check within the past eight years (of having on file that was done), than an additional background check may NOT be required.

Provide us the individuals Texas insurance license number in order to confirm."



Question not listed?
If you have a question that is not listed, please contact us.

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